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Biometric authentication and intelligent fraud prevention solutions  for contact centers
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"Biometric authentication and intelligent fraud prevention solutions for contact centers"

Improve customer experiences, empower agents, and prevent fraud

Customers expect fast, easy, personal experiences when they call your IVR and contact center. But verifying them with passwords or personal information is slow, impersonal, and easy to exploit. Device-centric authentication is unreliable, inflexible, and can be spoofed. Both approaches create bad customer experiences, reduce agent productivity, and enable fraud.


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